4. One-to-One (Customer Support)
      Back to home
      1. Knowledge Base Onlive.Site Tool
      2. 4. One-to-One (Customer Support)

      4. One-to-One (Customer Support)

      This area focuses on aspects related to one-to-one product. We will see different types of widgets, how the front and backend works, icalls features

      4.1 One-to-One widget types

      4.2 Event Creation One-to-One (Outbound)

      4.3 Responding to inbound icalls one-to-one

      4.4 Tools/Features within the one-to-one

      4.5 Mobile App iCalls

      4.6 Understanding the one-to-one analytics

      4.7 Leads Management within the Backend