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4. One-to-One (Customer Support)

This area focuses on aspects related to one-to-one product. We will see different types of widgets, how the front and backend works, icalls features

4.1 One-to-One widget types

4.2 Event Creation One-to-One (Outbound)

4.3 Responding to inbound icalls one-to-one

4.4 Tools/Features within the one-to-one

4.5 Mobile App iCalls

4.6 Understanding the one-to-one analytics

4.7 Leads Management within the Backend